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The Service Imperative: New Study Reveals Local Government Leaders' Increasing Focus on Online Customer Service
Your customers are our customers
We work hard to serve our customers, but define customers as more than the government agencies that use our software. We look to the end users, citizens who expect the best experience possible with their local government.
You will never be alone
Creating a great customer experience isn't a set-it-and-forget-it proposition. We view our customers as long-term partners that inspire each other to grow, innovate, and succeed.
Your success is guided by our expertise
Anyone can build a website, but Vision has 20+ years of experience empowering local governments to build award-winning digital interactions. In addition to our core services, we offer robust training and educational opportunities that help our customers thrive.
National Association of Government Web Professionals
Association of Marketing and Communication Professionals
Graphic Design USA Awards
City-County Communications & Marketing Association
Interactive Media Awards
Creativity Media & Interactive Awards
You will make better, data-driven decisions
Experience and knowledge of best practices are important when building a digital strategy, but adding advanced UX techniques into the mix elevates your overall approach. Vision helps you make fully informed, data-driven choices when crafting a superior digital experience for your municipality.
Your toolset will constantly grow and evolve
To stay still is to fall behind. Vision always looks and pushes forward, making sure that users' high expectations for the latest features are being met and exceeded.