Agency: City of Wauwatosa
More about Wauwatosa:
The City of Wauwatosa wanted to create a one-stop service portal for its residents and businesses. In partnership with Vision, the city started with an extensive user experience (UX) process to identify what their community was looking for from a digital experience from the city.
- The new site features a service-oriented navigation to make it easier to find popular information and services.
- The myWauwatosa portal is helpful to new residents, allowing them to simply enter their address and find helpful information that pertains to them such as garbage and recycling collection dates, polling locations, elected officials, and more.
- The service request portal allows residents to easily report a pothole, broken street light, diseased tree and much more.