The City of Round Rock was experiencing double-digit growth and was struggling to maintain it’s high-level of service. Convinced that the internet offered the scalability they needed, they embarked on a process to redefine the way they served their community. By partnering with Vision Internet they were able to create a top level website to service their growing community.
The site’s interactive News, Calendar, and e-Subscription features, each of which can be filtered by category, allow residents to stay up-to-date on events that concern them. Other tools help users find information and services including the Staff Directory, Service Directory, Link Library, and Frequently Asked Questions. The plethora of online forms, bill payment, and service request systems give access to government services 24/7.
While reinventing the way they served their community, they also reinvented the way they managed their website by implementing the Vision Content Management System™. It allows non-technical staff throughout the city to update content and information while the city maintains overall control of website content.